Privacy Policy

Effective Date: 3-26-2026

Delta Direct Recovery (“DDR,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website https://ddrcollect.com (the “Website”).

By using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Information that identifies you personally, including:

Name

Email address

Phone number

Mailing address

Any information you voluntarily submit through forms or communications

b. Automatically Collected Information

When you visit the Website, we may automatically collect:

IP address

Browser type

Device type

Operating system

Pages visited and time spent

Referring website URLs

c. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

Improve Website functionality

Analyze usage and trends

Enhance user experience

You can control cookies through your browser settings.

2. How We Use Your Information

We may use your information to:

Provide and operate the Website

Respond to inquiries and customer service requests

Communicate with you about services

Improve Website performance and user experience

Maintain security and prevent fraud

Comply with legal and regulatory obligations

3. How We Share Information

We may share your information:

a. Service Providers

With vendors that perform services on our behalf (e.g., hosting, analytics, communications).

b. Legal Requirements

When required to:

Comply with applicable laws or regulations

Respond to lawful requests or legal process

Protect our rights, property, or safety

c. Business Transfers

In connection with a merger, sale, or transfer of assets.

We do not sell personal information in the traditional sense.

4. Your Privacy Rights (U.S.)

Depending on your state of residence (e.g., California), you may have the right to:

Access personal information we collect about you

Request deletion of your personal information

Request correction of inaccurate information

Opt out of certain data sharing practices

Limit use of sensitive personal information (if applicable)

To exercise your rights, contact us using the information below.

We will not discriminate against you for exercising your rights.

5. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this Policy

Comply with legal, accounting, or regulatory requirements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Websites

This Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

This Website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or wish to exercise your privacy rights, contact us:

Delta Direct Recovery
325 N St Paul St, Suite 3100
Dallas, Texas 75201

Phone: (800) 216-6852
Website: https://ddrcollect.com

Need Assistance? Call Us
(800) 216-6852

Delta Direct Recovery manages consumer receivable accounts through licensed servicing partners. Delta Direct Recovery does not directly conduct collection activity. All consumer communications and payment processing are handled by authorized third-party servicing providers.

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