Privacy Policy for Delta Direct Recovery Effective Date: This Privacy Policy describes how Delta Direct Recovery (“DDR,” “we,” “us,” or “our”) collects, uses, and protects personal information obtained through the website located at https://ddrcollect.com and any related services offered through the website. By accessing or using this website, you agree to the terms described in this Privacy Policy. Delta Direct Recovery is committed to protecting the privacy and security of the information provided by visitors to our website. Information We Collect: Delta Direct Recovery may collect certain personal information when you visit our website, access your account, submit forms, or communicate with us. This information may include your name, mailing address, email address, telephone number, account information, payment information, IP address, browser type, device information, and other technical data related to your interaction with the website. Information may also be collected when you submit inquiries, access the account portal, or interact with customer service representatives. How We Use Your Information: The information collected through the website may be used to provide services, respond to inquiries, allow you to access and manage your account, process payments, communicate account information, improve website functionality, comply with legal obligations, prevent fraud, and maintain the security of our systems. Delta Direct Recovery may also use collected information to improve customer service and enhance the overall experience for visitors using the website. Sharing of Information: Delta Direct Recovery does not sell or rent personal information to third parties. Information may be shared with trusted service providers, payment processors, financial institutions, or technology vendors who assist in operating the website, processing payments, servicing accounts, or supporting business operations. These service providers are required to maintain the confidentiality and security of the information provided to them and may only use the information for purposes authorized by Delta Direct Recovery. Information may also be disclosed when required by law, court order, regulatory authority, or other legal process, or when necessary to protect the rights, safety, or property of Delta Direct Recovery, our clients, or others. Cookies and Tracking Technologies: The website may use cookies, analytics tools, and similar technologies to improve website performance, analyze usage patterns, and enhance the user experience. Cookies are small data files stored on your device that help the website recognize returning visitors and remember certain preferences. You may adjust your browser settings to decline cookies if you prefer; however, some features of the website may not function properly if cookies are disabled. Data Security: Delta Direct Recovery uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we take appropriate measures to protect the information collected through our website, no method of electronic transmission or storage can be guaranteed to be completely secure, and users provide information at their own risk. Third-Party Websites: The Delta Direct Recovery website may contain links to third-party websites that are not controlled or operated by Delta Direct Recovery. This Privacy Policy applies only to information collected through https://ddrcollect.com. We are not responsible for the privacy practices or content of third-party websites and encourage users to review the privacy policies of those websites before providing personal information. Children’s Privacy: The services provided through this website are intended for adults. Delta Direct Recovery does not knowingly collect personal information from individuals under the age of 13. If we become aware that personal information from a child has been collected through the website, we will take reasonable steps to delete such information. Updates to This Policy: Delta Direct Recovery reserves the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy. Contact Information: If you have questions about this Privacy Policy or how your information is handled, you may contact Delta Direct Recovery at 325 N St Paul St Suite 3100 Dallas, TX 75201 or by phone at (800) 216-6852 or through the website at https://ddrcollect.com.

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Delta Direct Recovery manages consumer receivable accounts through licensed servicing partners. Delta Direct Recovery does not directly conduct collection activity. All consumer communications and payment processing are handled by authorized third-party servicing providers.

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